SMS program · Tom Rankin

Who sends the messages

Text messages are sent by Squatch.cc LLC (Springfield, Missouri, United States), which operates this site, through Twilio — our toll-free messaging provider. Only people who have explicitly asked us to text them receive messages from us.

What we send

Booking confirmations — the confirmation and any change to an intro call you booked.
Replies to your note — a direct, person-to-person answer to a message you sent us.
Occasional service updates — short notes tied to work already underway with you: a scheduling change, a handoff, an important status update.
Receipts — a text acknowledgement for engagements or payments where a receipt is useful.

We do not send marketing blasts, promotional campaigns, or third-party offers over SMS. If a text isn’t tied to a conversation you already have with us, we won’t send it.

How you opt in

The only way to opt in is to tell us directly — in an email to tom@tomrankin.net, or on a call — that you want text messages, and to give us your mobile number. There is no checkbox and no form: consent is never bundled with anything else, and it is never required to reach us. If you don’t ask for texts, you won’t get any.

The exact disclosure we give you, and that you agree to, when you opt in:

“I agree to receive text messages from Squatch.cc LLC (booking confirmations, replies to my note, occasional service updates, and receipts) at the number provided. Message frequency varies. Msg & data rates may apply. Reply STOP to unsubscribe, HELP for help. See the SMS program, Privacy Policy, and Terms.”

We never record an opt-in we can’t honour: consent and a usable mobile number are taken together, or not at all. A number given to us for any other reason is never enrolled in SMS.

Message frequency & carrier costs

Message frequency varies with the shape of the conversation — typically a handful of messages per active engagement. If nothing is going on, you won’t hear from us over SMS.

Msg & data rates may apply. We don’t charge for messages, but your mobile carrier’s standard message and data rates apply to every text you send or receive from us.

How to stop (opt out)

Reply STOP to any message from us and you’ll receive one final confirmation text, then nothing further. You can also opt out any time by emailing tom@tomrankin.net with the subject line STOP SMS and the mobile number to remove.

Standard keywords we recognize: STOP, END, CANCEL, UNSUBSCRIBE, QUIT.

How to get help

Reply HELP to any message and you’ll get a short text with our support address. You can also reach a human directly at tom@tomrankin.net or by booking a call.

Privacy & sharing

Mobile numbers collected for SMS are used only for the messages described above. We do not share, sell, or rent your mobile number, or your consent to receive SMS from us, to any third party for marketing purposes. Numbers are stored in our own self-hosted CRM and transmitted only to Twilio, our messaging provider, strictly to deliver the messages you opted in to receive. See our Privacy Policy for the full posture.

Program details at a glance

Program name: Tom Rankin — Booking & Service Updates
Sender: Squatch.cc LLC, Springfield, Missouri, United States
Website: tomrankin.net (operated by Squatch.cc LLC)
Message types: Booking confirmations, replies to your note, occasional service updates, receipts
Frequency: Varies (typically a handful per active engagement)
Cost to recipient: Msg & data rates may apply (per your carrier)
Opt-in method: Express consent given directly to us, in writing (email) or on a call, together with the mobile number (opt-in required; not bundled with any other agreement)
Opt-out keyword: STOP (also END, CANCEL, UNSUBSCRIBE, QUIT)
Help keyword: HELP
Support contact: tom@tomrankin.net
Provider: Twilio (toll-free messaging)

Privacy Policy — including the SMS section
Terms
Book a call

Last updated: 2026-07-15.

How we use text messages.